Legal
Privacy Policy
Welcome to Own Silent International Limited (“Own Silent”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
We may collect the following types of information from you:
Personal Information
- Full Name
- Email Address
- Contact Number
- Billing and Shipping Address
- Payment Information (securely processed)
Non-Personal Information
- Browser type & IP address
- Device identifiers & OS
- Access times & pages visited
- Cookies & analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders and shipments
- Communicate order updates and invoices
- Provide customer service and technical support
- Improve our website and product offerings
- Send promotional offers (with consent)
- Detect and prevent fraud
3. Sharing of Information
We do not sell or rent your personal data. We may share your information only with:
- Payment service providers (for secure transaction processing)
- Shipping and logistics partners
- IT support and analytics providers
- Marketing and advertising platforms (only if you have opted in)
All third-party partners are required to comply with strict confidentiality and data protection obligations.
4. Data Security
We use SSL encryption, secure servers, and strict internal procedures to protect your personal information. While we take every reasonable measure, please note that no online system can guarantee absolute security.
5. Cookies & Tracking
Our website uses cookies to improve website functionality, remember your preferences, and analyze traffic. You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your region, you may have the right to access, correct, delete, or object to the processing of your personal data.
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
8. International Data Transfers
As a Hong Kong–registered company, we may transfer and store data in countries outside your own. We ensure all transfers comply with applicable data protection laws.
9. Third-Party Links & Children's Privacy
We are not responsible for privacy practices of third-party websites linked from ours. We do not knowingly collect data from children under 18.
Contact Us
Company
Own Silent International Limited
Reg: 76215481
Location
2/F, Tower 1, Tern Centre,
237 Queen's Road Central,
Sheung Wan, Hong Kong
Get in Touch
Own Silent International Limited
2/F, Tower 1, Tern Centre, 237 Queen's Road Central, Sheung Wan, Hong Kong